Customer Service

Our personnel will listen to your needs and combine your requirements with our capabilities and resources to deliver the optimum solution for your specific equipment. Our experienced engineers offer a wealth of application expertise to draw from. At MTE, our ability to respond quickly with scheduling, pricing, engineering, manufacturing, and on-time delivery is what truly sets us ahead of the competition. We understand that the long-term relationships we enjoy with our many OEM customers are based upon our continued performance and attention to serving their individual needs. By establishing dependable relationships with our customers, we help to assure their profitability and leadership.

MTE has service drawings available to our OEM customers to help with the development of their service manuals. Once a unit goes into production for an OEM customer, the end-user obtains service or replacement parts for that unit from the OEM. All inquires from end-users for OEM proprietary items will be referred back to the original equipment manufacturer.

We’re experts at hydraulic pumps, motors, and power units and pride ourselves in our ability to address your needs, whether a special prototype or high production unit. When OEM customers call MTE, they’ll find our people receptive and responsive. Assistance is always available from either our customer service, sales, or engineering departments.